Agency & TOBA
Management

The Agency and TOBA Management team can remove a significant administrative and regulatory burden from your business by managing all of your agencies on your behalf.
The team works diligently to implement and maintain compliant Terms of Business Agreements (TOBAs), and have used their strong relationships with insurers to negotiate a condensed application process, speeding things up for you.

We look after your risks

Because the TOBAs have been set up by Broker Network, you can be assured that the content is compliant with the requirements of the FCA Client Asset Sourcebook (CASS), including the risk transfer status, banking requirements, commission transfer and credit terms.
Our service includes a regular risk assessment of the financial stability and security of the markets where TOBAs are in place, ensuring you can consider any potential impact on your customers when recommending an insurance provider. If we identify any markets that have had changes to their FCA authorisation or pose a financial risk, we will notify you and offer advice on the best course of action so that you’re always prepared.

To explore further, current Members, please visit the Hub. Alternatively, if you are not already part of the Network, please follow the link below to learn more.

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Business Development

We employ the largest community of Business Development Managers (BDMs) of any network.

Dedicated to our Members, each BDM handles a small panel of Members so that they can get a real understanding of every business’ specific needs.

Offering a wealth of experience and knowledge and always seeking to share best practice, our BDMs are on hand to support the growth and protection of our Members on a daily basis, working with them to critique business plans and work out the best way to promote growth.

Our Business Consultancy Days also allow Members to momentarily stand back from the business and consider what is strategically important; and should they want to implement change, our BDMs are able to provide insight, guidance and support to help Members achieve their ambitions.

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Client Money &Insurer Reconciliation

Our comprehensive Client Money handling service offers peace of mind.

With an in-house team of experts that boast over 125 years of experience between them, you can rest assured that your client money is being held compliantly. Our dedicated team can take care of this technical and complex area on your behalf, so you can get on with the day job.

There are three key elements to the Broker Network Client Money service:

Client Money Handling Service

Using our client money handling service could not only free up your staff’s time, but also release a capital resource back into the business, enabling investment. Your business costs could also be reduced as Broker Network’s Client Money is audited on your behalf, meaning you are not required to complete an audit yourself.

Insurer Accounts Reconciliation

We are able to free up even more of your time by reconciling and settling your insurer accounts on your behalf. This service includes reconciliation of your monthly insurer statements, payments to insurers in line with credit terms and management and review of aged creditors. We can also identify and resolve queries with insurers for you.

CASS Consultancy visits

If you are comfortable handling your client money yourself, our consultancy visits could prove useful. We have a huge amount of knowledge and experience on CASS regulation which is hard to find anywhere else in the industry, and through our consultancy we can share best practice tips with you, offer assistance in explaining the complex regulation, and help to improve your processes or make them more efficient.


To explore further, current Members, please visit the Hub. Alternatively, if you are not already part of the Network, please follow the link below to learn more.

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Communications & Events

We want to make sure that our Members are kept up to date with the latest industry news and what’s happening at the Network.

Whether it’s a new exclusive deal for Broker Network Members or an essential update on compliance matters, we ensure that we update our Members before we share news with anyone else.

Our private, Members-only Networking Hub website makes it easy for Members to keep their finger on the pulse with a constantly updated newsfeed offering information on the latest goings-on. We are also committed to sending our Members regular Networking News e-communications that are packed full of advice and guidance from our in-house experts, tips and tricks from our Insurer-Side Partners, and best practice advice from fellow Members.

Networking with your network

We’re committed to getting together regularly – it’s what being in a network is all about. With that in mind we offer a wealth of events to benefit your business. From exclusive networking activity days, to our virtual Broker Network Live webinar and the showstopping bi-annual National Conference; our events are designed to help you to grow, protect and support your business.

As a non-Member, you can get a sneak peek of Networking News by visiting our Blog.

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Funding and Matchmaking

Whether you’re hoping to acquire new businesses or intending to sell your own, with Broker Network you’re assured of retaining your independence as you achieve your goals.

We have negotiated agreements with a small number of Strategic Partner Insurers to provide funding for Members who are looking to grow via acquisition. Funds can be used in a variety of ways, whether it’s recruiting a new Account Executive, a team lift, or a partial or full business acquisition.

From time to time Members consider retiring, or leaving the industry altogether. Our matchmaking service connects ‘like-minded’ sellers to Premier Member buyers, enabling the seller to realise their ambition whilst maintaining their legacy.

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HR Consultancy

Offering high quality HR advice to help you successfully manage and develop your people, the HR Consultancy team play a vital role in supporting the development of your brokerage.

The team aim to work with you through consultation and partnership to identify the required changes to your people strategy, vision and values, and make recommendations to increase efficiency and profitability.

The HR Helpdesk is a confidential service that provides dedicated advice and guidance from highly experienced HR professionals who can help you to face all people matters, support you with preparation for difficult conversations, and assist you in making decisions.

A flexible and wide-reaching resource

The team can offer help with everything from employment policies and contracts through to discipline and grievance procedures and talent management. We can offer advice and assistance with recruitment if you’re looking to grow your business; and our reward, retention and staff satisfaction strategies can help you to ensure you keep hold of your best people.

The team are also able to conduct an HR Health Check, reviewing policies and procedures and offering feedback on how you can improve; while the free legal expenses could prove to be a lifeline when you need it most.

To explore further, current Members, please visit the Hub. Alternatively, if you are not already part of the Network, please follow the link below to learn more.

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Insurer Relations

Our Insurer Relations Team are constantly working on Members’ behalf to gain access to the industry’s best products to offer that competitive edge.

We want to be able to offer our Members the power to compete fiercely in the marketplace, so access to an excellent range of products is essential.  Our Insurer Relations Team are perfectly placed to build strong relationships with our Insurer-Side Partners, constantly working to negotiate exclusive deals.

From our Strategic Partner Insurers through to our more niche providers, each and every insurer plays a vital role in our overall vision, and our Insurer Relations team are able to use the collective strength of the Network to negotiate access to exclusive wordings and enhanced commissions that help your business to stand out from the crowd.

Enhanced commissions exclusively for Members

We’ve worked hard to use our collective negotiating power to implement market-leading minimum commission rates with each of our Strategic Insurer Partners, and will keep these in place for as long as Members support them. These rates are regardless of brokerage size or any individual relationships Members may have.

To explore further, current Members, please visit the Hub. Alternatively, if you are not already part of the Network, please follow the link below to learn more.

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What is the role of a Broker Network Insurer Relations Manager?

Hear from team member Neil Laird who explains how he and the rest of the team work to benefit our members and insurer partners.

https://vimeo.com/390940357

Learning Network

We’ve found a way to harness the power of knowledge from across the UK’s largest network of independent brokers.

Our strength, size and position as the original community of independent brokers in the UK offers a unique opportunity to bring together Members, Partners, insurers and industry experts in a way that has never been done before.

Set to revolutionise the way we approach professional development, the award-winning Learning Network is a learner-centric, blended learning initiative that is designed specifically for the broking industry. By inspiring staff to LEARN using a range of dynamic tools and resources; and ENGAGE with peers through digital communities; we empower everyone from account executives to directors to ultimately DEVELOP to their full potential.

Find out more about our four distinct learning channels below.

LINK: Bitesized modules for learning on the go

Every brokerage is a hive of activity, and we understand that finding time to fit in learning and development can be a challenge. That’s why we created the digital arm of the Learning Network, LINK. It brings a whole host of tools and resources to your fingertips, and can be accessed on demand through any device, allowing you and your team to login and learn at a time that suits.

ACCELERATE: Investing in the future of independent broking

The Learning Network has developed a range of tailored learning pathways that empower learners to achieve their personal goals. Our range of structured learning pathways are designed for key broking roles and offer a full learning route from introduction, through intermediate and on to advanced level.

COLLABORATE: Capitalising on the power of social learning

Our Network boasts a hidden wealth of knowledge that we don’t want to leave untapped. Peer-to-peer learning is a powerful means of sharing knowledge and best practice that we may not have realised was available to us. From technical experts to veterans of the industry, there is a huge amount that we can learn from one another, and that’s what the COLLABORATE strand is designed to facilitate.

INTERACT: A range of focused virtual and face to face learning opportunities

Building on our established ‘Webinar Wednesdays’, this new programme of events allows learners to interact with professional trainers through various online and offline platforms. Technical industry experts, subject matter experts and experienced trainers will use a range of webinars, interactive virtual classroom sessions and skills development workshops to share invaluable knowledge. The wide variety of subject matter ranges from technical and regulatory training, through to sales and personal skills development.

To explore further, current Members, please visit the Hub. Alternatively, if you are not already part of the Network, please follow the link below to learn more.

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Management Information

Our Management Information team are dedicated to collating, analysing, slicing and dicing data on our Members’ behalf, allowing them to step back and assess how their business is performing in a simple and straightforward way.

The team have created a market-leading dashboard that enables Members to analyse their data clearly and concisely, taking away the usual stresses of month end reporting by allowing Members to see those all important numbers at a glance.

Meanwhile, the team also provide reports that allow our Members to anonymously compare themselves to similar brokers within the Network, further aiding their understanding of their own business performance. This opportunity is unique to networks and provides Network Members with a clear analytical advantage over brokers who are going it alone.

Up to date data to benefit your business

It’s not only the performance of Member brokers that the team can analyse, however. By collating data from across the industry, the MI team can analyse market trends and keep our Members up to date on key opportunities via our BDM team.

The team are always looking for new ways to use data to benefit our Members, keeping up to date with the latest technology and best practice across the industry to ensure that they provide a market-leading service.

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Marketing Consultancy

Our award-winning Marketing Consultancy service offers expert support as you increase your visibility through integrated marketing campaigns.

Our in-house Marketing Consultancy team is steered by decades of experience, ideas, innovation and service. The 15-strong team of digital experts, designers, marketing executives, web developers and copywriters will work together to help you make the best of internal and external marketing opportunities, working on detailed strategies, maximising brand awareness and enhancing your online visibility.

Promote your business with a full suite of marketing services

A comprehensive range of marketing services enables the team to make the most of new opportunities and ensure traditional and digital media work hand in hand to get your brand noticed, with a unique insight into the insurance industry enabling them to understand how to apply these services to your market.

Just like an in-house marketing agency, the team offer all of the services you’d expect including Branding, Digital, Print, Design and Copywriting. They can help you to connect with your target audience in many different ways, and will develop and guide you through an integrated marketing plan which works online and offline to raise your profile, create a seamless identity and grow your business.

 

Meet our award-winning Marketing Portal

Broker Network’s award-winning Marketing Portal provides brokers with an in-depth selection of resources to enhance your marketing strategy. Use our e-learning material and intuitive tools to find new ways to develop your brand, increase site traffic, build a loyal digital audience and learn from analytics.

To explore further, current Members, please visit the Hub. Alternatively, if you are not already part of the Network, please follow the link below to learn more.

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Member Support

Our dedicated Member Support team are always on hand to offer assistance wherever they can.

We understand that having a central point of contact is important for our Members, which is why we invest in a team whose role is solely to find a solution to Members’ queries and answer their questions.

Whether Members want information on a particular service, they need to know more about one of our Insurer-Side Partners, or they would like to offer some feedback our Member Support team is ready and waiting to help.

To explore further, current Members, please visit the Hub. Alternatively, if you are not already part of the Network, please follow the link below to learn more.

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Placement Support

Our team of former brokers and underwriters maintain solid trading relationships that can help you to place complex or tricky risks.

In the broking industry, relationships are key – and for our Placement Support team, developing strong connections is the foundation of everything they do. The team have a real passion for people and insurance, and they make it their goal to get to know each Member and Insurer-Side Partner in order to provide the best solution possible.

Committed to the right solution

Our Placement Support team can help you grow your business not only by helping you to win new clients, but also by assisting you in keeping them. The team are 100% committed to finding a solution and placing risks in the right way for you and your client. Using relationships with the Network’s Business Development Managers, Insurer Relations Managers and our own Underwriters, the team will do all they can to offer the most appropriate solution. This could be with one of our Insurer-Side Partners, a non-partner or a third party supplier.

If they can’t help, the team will do everything humanly possible to offer an alternative solution for you.

To explore further, current Members, please visit the Hub. Alternatively, if you are not already part of the Network, please follow the link below to learn more.

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Risk & Compliance Management

Our expert Risk & Compliance Management service helps to protect your business.

We know how high compliance sits on any broker’s list of priorities, so we continue to invest heavily in our Risk & Compliance Management service to ensure that our Members are protected. Below is a flavour of what we can provide, but to discover what full service offers, please get in touch.

Dedicated risk & compliance consultants

We appreciate that, at times, compliance can seem quite daunting. That’s why our members have access to a dedicated risk & compliance consultant who would get to know you and your business and provide you with the tools and guidance you require to operate compliantly.

Annual audit

The annual compliance audit provides a review of your firm, aiming to ensure that the embedded culture, systems and controls are in line with the key risk areas and hot topics highlighted by the FCA.

Broker Assess

Broker assess is an award-winning, easy to use online system which helps firms to maintain compliance with training and competence requirements, whilst providing a robust

Management information system for record keeping purposes.

Document library with over 150 templates

We offer comprehensive frameworks and template documents to guide you through the regulatory environment.

Compliance manual

Our comprehensive compliance manual can be tailored to fit the needs of your business.

Helpdesk support for general FCA queries

Support and guidance is available in dealing with regulatory reporting, notifications and applications

Including any queries you may have on the completion of your RMAR and use of the online FCA ‘connect’ system.

FCA assessment preparation & FCA thematic preparation

We are able to monitor thematic reviews as they are released by the FCA and help you understand the requirements of any potential changes to regulatory rules, and how these may affect your business, so that you are prepared for any transition where required.

To explore further, current Members, please visit the Hub. Alternatively, if you are not already part of the Network, please follow the link below to learn more.

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Systems Consultancy

Our Systems Consultancy team offers assistance and advice to ensure software runs efficiently and smoothly.

We know how critical systems are to a broking office. For your business to run smoothly, it’s vital that your software works efficiently, and you and all your staff are trained to use it to its full potential. Establishing and managing workflows, and ensuring consistency in operation across offices is key to delivering an efficient business.

That’s where the Broker Network Systems Consultancy team comes in. The team is on hand to offer assistance and advice when you need it most. Whether you need a member of the team to complete a review of your system to realise efficiency savings, support you through a systems change, train new staff, or you simply need to call the Helpdesk for guidance, the team are here to help.

No query too big or small

The Systems Consultancy Helpdesk offers assistance with day to day queries as well as more complex issues while the team of Systems Consultants can help with a range of tasks from efficiency reviews through to a systems migration consultation. The team can also review your letter suite to increase efficiency and help to provide a smooth integration process following a merger or acquisition.

To explore further, current Members, please visit the Hub. Alternatively, if you are not already part of the Network, please follow the link below to learn more.

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